Welcome to VHM Academy ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. Please read this policy carefully. By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect information that you provide directly to us, as well as information collected automatically when you use our services.
a. Information You Provide to Us:
- Parent/Guardian Information: When you enroll your child, we collect your name, email address, phone number, and billing information.
- Child's Information: We collect your child's name, age, and grade to place them in the appropriate learning program. This information is collected with your full consent as a parent or guardian.
- Communications: If you contact us directly, we may receive additional information about you, such as the contents of your message and any attachments.
b. Information Collected Automatically:
- Usage Data: We may collect information on how our services are accessed and used, such as session attendance and interaction with our online learning portal.
- Cookies: We use cookies to track activity on our service and hold certain information to enhance your experience. You can instruct your browser to refuse all cookies.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, operate, and maintain our services.
- To process your enrollment and payments.
- To communicate with you, including sending updates, workshop invitations, and progress reports.
- To improve and personalize our services.
- To ensure the safety and security of our students and our platform.
3. Children's Privacy
Protecting the privacy of young children is especially important. We only collect personal information from children under 18 with the express consent of a parent or legal guardian. This information is used solely for educational purposes within our programs. We do not share a child's personal information with third-party marketers.
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following limited circumstances:
- With Service Providers: We may share information with third-party vendors who perform services for us, such as payment processing and platform hosting. These vendors are obligated to protect your data.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- With Your Consent: We may share testimonials or feedback with your explicit permission.
5. Data Security
We use a combination of technical, administrative, and physical controls to maintain the security of your data. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Your Data Rights
You have the right to access, update, or request deletion of your personal information. You can do this by contacting us at the email address below. We will respond to your request within a reasonable timeframe.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: info@vhmacademy.in